Last Updated: November 8, 2023
If the following reasons listed below are your concern/s for returning an item:
You may return it to us for an exchange only. Please see below for more information on our return policy.
All returns must be postmarked within two (2) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, go to YOGIYA, log-in to your account. Go to "My Account" and search for "RETURN ITEM" link and fill up the necessary information needed.
If the buyer is at fault, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email or through RETURN LIST page when your return has been processed.
For defective or damaged products, please contact us immediately.
Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at: